I am Chris Horn, a leader in product management with 15 years of experience in software systems and new product development.
At my core, I am a pragmatic scientist who applies human-centered design to create effective, principled solutions that provide utility and create value. I work across disciplines to enable teams to formulate a vision, develop strategy, execute effectively, and generate profit.
Over the past 15 years, I have served as an in-house and consulting software developer, data wrangler, simulation modeler, requirements analyst, user experience researcher, product and interaction designer, proposal writer, collaboration facilitator, systems engineer, project manager, scrum master, team leader, product owner, marketing strategist, and product visionary. I've worked with organizations such as the RAND Corporation, General Dynamics, the U.S. Army, the U.S. Navy, the U.S. Marine Corps, DHS, Johns Hopkins University Applied Physics Laboratory, BAE, RSA, Whirlpool Corporation, major retailers & brands, and the Phipps Conservatory and Botanical Gardens.
While developing this solid foundation of skills, I have become a subject matter expert in logistics systems, omni-channel retail strategy, computer network security, biometrics, product development practices, and business operations. I learn quickly and enjoy the process of picking up new knowledge.
I am presently a Senior Product Manager for CommerceHub, an industry leader in drop-ship e-commerce solutions delivered primarily via SaaS. The software tools that I directly manage help our partners deliver goods to consumers via drop-ship fulfillment in a timely, cost-effective manner. I am also a significant contributor to efforts to mature the company's product development and portfolio management processes.
I recently founded Wide Range LLC – a product design consulting firm that offers full spectrum product development consulting services. From user experience and usability evaluations and design, to market and user research, strategic planning and financial modeling, scenario and use case analysis, and system architecture design – Wide Range can help you realize your ideas. We also develop information visualizations. Hit up the contact form for more information.