Chris Horn

Leader and Principal Investigator of cybersecurity product research & development

• Led Kompar and Samaritan product dev. projects with combined budgets of $2.75M
• Managed a five company, six team project with an $18M budget to build a unified threat management system
• Developed and iterated product roadmaps, defined research agendas, wrote requirements, shaped technical architectures, managed sprint/scrum processes, managed and designed UX, wrote and curated product content, wrote reports
• Conducted product presentations, partnership discussions, and pilot program negotiations to assess product-market fit
• Developed product commercialization plans, including market research, competitive analysis, financial forecast models, and strategy
• Targeted marketing to 400+ security professionals via podcast, email campaigns, and 3 regional and international conferences
• Influenced research agendas without formal authority and designed web GUIs based on self-conducted user research for DARPA and DHS projects
• Recruited & supervised 2 PhD researchers, managed cross-functional teams of 2-12
• Defended project funding through 5 sponsor leader changes and multiple decision gates

Consulting Product Manager and advisor to cybersecurity startup acquired by Synopsys

• Defined requirements and supervised development of Triage Assistant functionality that uses machine learning to enable users to save hundreds of hours of work
• Wrote marketing content to educate prospective customers about important process challenges and corresponding product capabilities
• Conducted competitive analysis to help guide product roadmap and messaging
• Helped influence Gartner's market definition and positioned Code Dx as the "application security system of record"
• Helped refine pricing to increase revenue through spreadsheet models
• Wrote marketing content to educate prospective customers about important process challenges and corresponding product capabilities
• Synthesized user needs through interviews and secondary research about management of software security programs
• Influenced company org. structure, hiring, and employee comp through executives
• Represented Code Dx at 5 conferences via talks, networking, and booth support; product demonstrations, explanations of value proposition, question answering

Product Manager at rapidly growing SaaS company

• Led team that released new software system to measure order fulfillment performance, send alert notifications, and track historical data for 30,000 suppliers
• Conducted user research, defined product requirements, led UX design, and collaborated with engineering, support, marketing, and legal
• Coordinated discovery and upgrade of legacy systems, plus creation of new systems, to enable self-service functionality of product vision
• Defined and socialized fulfillment performance metrics featured in customer-facing dashboards and reports that I collaboratively designed with UX
• Led go to market efforts: market positioning, sales & support training; drove customer adoption through presentations, videos, and direct support
• Supported development team's successful introduction of new continuous integration & deployment technology, including use of the AWS cloud platform
• Developed & championed product development process w/ RACI to help product, marketing, engineering, and QA apply agile, evidence-based learning practices
• Collaboratively developed business case evaluation framework to structure decision criteria, encourage objectivity, and streamline portfolio management discussions
• Demonstrated skills include team leadership, system design, requirements definition, UX design, market analysis, clear communication, and mentoring

Designed UX/UI of software as principal design resource within company of 50

• Performed future product research, ideation, and design – both hardware & software
• Aligned development teams on $7.3M National Cyber Range program using user personas and workflow use cases
• Designed software architecture and user interface for next-generation Naval cyber defense system
• Mapped and visualized computer network defense processes and systems of U.S. Navy
• Active in business development: concept generation, proposal writing, graphics and visualization, work breakdown, networking events
• Designed and presented GUI concepts for new RSA Continuous Composite Identity Claim Verification product
• Co-developed and briefed training material for applying principles of information visualization to the design of information security visualizations
• Developed company-wide design and user testing guidance; trained staff on its application
• Developed subject matter expertise in computer network defense, 802.11 WiFi technology, and cyber simulation ranges
• Demonstrated skills including use case development, requirements discovery, wireframe and workflow design, web-based prototyping

Designed products and services, with a focus on complex, information-rich systems

• Sole interaction designer for web-based logistics tool that enabled client to earn the only Army 2008 Secretary of Defense Performance Based Logistics Award
• Kiosk design saved client $300k and won 'Best in Show' at KioskCom Expo
• Successfully managed $30k to $550k+ projects with clients including General Dynamics and the Whirlpool Corporation
• Active in business development and proposal writing; helped win $600k+
• Taught human-centered design training course to engineering staff of client firms
• Demonstrated skills including study design, contextual inquiry, think-aloud testing, and wireframing

Worked all aspects of service creation while bootstrapping the company

• Wrote patent, designed logo, wrote & recorded phone tree, wrote backend code
• Built internal collaborative infrastructure to allow the team to work
• Co-designed internal policies and helped grow service to 16,000+ subscribers
• Demonstrated skills including company bootstrapping, Asterisk PBX, Linux, Perl, and customer support

Independent research of human time perception with Dr. Coty Gonzales

• Performed review of dynamic decision making/time perception literature
• Designed and coded subject task (Java stocks & flows game) and conducted experimental sessions

Provided technical support to multiple research projects

• Developed agent-based simulation models of military C4ISR systems
• Identified need and built a grid computing system that spanned the CA and VA offices; grid decreased the time to develop simulation models by ≥50%
• Wrote report sections describing model, modeling approach, and findings
• Gave presentation on computational grids and RAND’s Condor grid to ~50 programmers
• Represented RAND at requirements development meetings for DoD biometrics system
• Drafted educational material about biometric technologies and their application
• Statistically analyzed a large volume of survey data in Stata and Excel